Support
Frontgate Chat App – Support
Last Updated: April 13th 2025
Getting Help
The Frontgate Chat App is designed to assist you with real estate agents' questions regarding the home listing process. If you experience any issues or have questions about using the app, please follow the guidelines below:
Common Troubleshooting Steps
Refresh the App:
If you notice the app isn’t responding or seems slow, try refreshing your Google Chat interface.
Document the Issue:
If the problem persists, take a screenshot of the error or unexpected behavior you encounter.
Note any steps you took immediately before the issue occurred.
Contact Support:
Send an email to:
Include a brief description of the issue along with your screenshot. This helps us quickly understand and resolve the problem.
Frequently Asked Questions (FAQs)
Q: How do I use the Frontgate Chat App?A: Simply type your question in Google Chat, and the app will provide guidance on the home listing process.
Q: Who is eligible to use this app?
A: This app is exclusively available to authorized users within the Frontgate Google Workspace.
Q: Is there any cost to use this app?
A: No, the Frontgate Chat App is provided free of charge.
Additional Notes
No Dedicated Business Hours:
There are no set support hours. Support requests will be handled as they arrive. Please allow a reasonable amount of time for a response.
Keep Us Informed:
If you have suggestions or encounter recurring issues, feel free to share your feedback via email.