Privacy Policy for Prime AI
Last Updated: July 2025
1. Introduction
Prime AI (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, or unique identifier (if you create an account or contact us).
Habit & Progress Data: information you provide regarding your habits, goals, scores, and app usage.
Device & Usage Data: device type, operating system version, and general usage analytics (to improve app performance and user experience).
User Communications: information you send us directly, such as support requests or feedback.
3. How We Use Your Information
We use your information to:
Personalize your in-app experience and deliver AI-powered coaching.
Track your progress and deliver features such as reminders, insights, and notifications.
Improve app functionality, performance, and user experience.
Respond to your inquiries and provide customer support.
Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your information. We may share data only in these cases:
With service providers or partners (such as analytics or cloud hosting providers) who help us operate Prime AI—these parties are bound by confidentiality agreements and only use your information as necessary to provide these services.
If required by law, regulation, or to protect our rights or the safety of our users.
In the event of a business transfer (such as a merger, acquisition, or asset sale), your information may be transferred as part of that transaction.
5. Data Security
We take reasonable measures to protect your information, including encryption and secure storage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Choices
You can access or update your information within the app.
You may request deletion of your data by contacting us at [email protected].
You may opt out of marketing or non-essential notifications within the app settings.
7. Children’s Privacy
Prime AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via the app or by email.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
[email protected]