Prime AI Support
Need help with Prime AI?
We’re here for you! If you have questions about your account, run into a technical issue, or want to share feedback, please reach out any time.

 
Contact Us
Email: [email protected]

Frequently Asked Questions
How do I reset my password?
Open the Prime AI app, go to Settings, and select "Reset Password." Follow the prompts.

How can I report a bug?
Email us at [email protected] with details about the problem and your device.

How do I cancel my subscription?
Subscriptions can be managed in your Apple ID settings under “Subscriptions.”

 
Still need help?
We respond to all inquiries within 1–2 business days